Terms and Conditions

Welcome to Alarm Engineers! By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Introduction

These Terms and Conditions govern your use of the Alarm Engineers website and services. If you do not agree with any part of these terms, please refrain from using our website or services.

2. Services Provided

Alarm Engineers provides security solutions, including alarm systems, surveillance cameras, and related installation services. All products and services are subject to availability and can be modified or discontinued at our discretion.

3. Account Registration

To access certain features of our website or to place an order, you may need to create an account. You agree to provide accurate and complete information and to update your details as necessary. You are responsible for maintaining the confidentiality of your account information.

4. Payment and Pricing

• All prices listed on our website are in euros (€) and are exclusive of VAT unless otherwise stated.
• Payment for products and services must be made before installation or delivery.
• Alarm Engineers reserves the right to change prices at any time, but orders placed before the change will be honored at the agreed price.

5. Installation and Delivery

• Installation services are provided as part of certain packages. Our team will contact you to schedule a suitable time.
• Delivery and installation will be carried out within the agreed timeframe, but delays may occur due to circumstances beyond our control.

6. Warranty and Returns

• All products come with a 1-year warranty against manufacturing defects. The warranty does not cover damage caused by misuse, improper installation, or accidents.
• If you are not satisfied with a product, please contact us within 14 days of receiving the item to request a return or exchange. The product must be unused and in its original packaging.

7. Privacy and Data Protection

We are committed to protecting your privacy. We collect and use your personal information only as described in our Privacy Policy. By using our website, you consent to the collection and use of your personal information as outlined in our Privacy Policy.

8. Intellectual Property

• All content on the Alarm Engineers website, including text, images, logos, and software, is the property of Alarm Engineers and is protected by copyright and intellectual property laws.
• You may not use any content from our website without prior written consent.

9. Limitation of Liability

• Alarm Engineers is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• We are not responsible for any loss of data, profits, or business interruptions resulting from the use or inability to use our services.

10. Changes to Terms and Conditions

Alarm Engineers reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the revised terms will be effective immediately upon posting.

11. Governing Law

These Terms and Conditions are governed by the laws of the Netherlands. Any disputes arising from these terms will be resolved in the courts of Amsterdam, Netherlands.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
Email: INFO@ALARM-ENGINEERS.ES

By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.